Billing Terms

Welcome to Wholesale Pallet Store. These Billing Terms explain how payments are processed when you purchase products from our website. By placing an order, you agree to the billing practices described below.

Accepted Payment Methods

Wholesale Pallet Store accepts secure payments through approved payment providers. Available payment methods may include:

• Bank Transfer or Wire Transfer

• Chime

• Zelle

• Apple Pay

• Google Pay 

• CashApp

Available payment options may change without prior notice.

Payment Authorization

When you place an order, you authorize Wholesale Pallet Store to charge the full purchase amount, including the product price, shipping charges, applicable taxes, and any additional fees displayed during checkout.

Orders will not be processed until payment has been successfully authorized and received.

Order Confirmation

After your payment has been approved, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order but does not guarantee product availability.

Orders remain subject to review and acceptance.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

Pricing errors may occasionally occur. If an incorrect price is displayed due to a system or typographical error, Wholesale Pallet Store reserves the right to cancel the order and issue a full refund.

Taxes

Applicable sales tax will be calculated during checkout based on your shipping destination and applicable state or local tax regulations.

Customers are responsible for any taxes, duties, customs fees, import charges, or government fees required by their local jurisdiction.

Billing Information

Customers agree to provide accurate, complete, and current billing information when placing an order.

Providing incorrect or incomplete billing information may delay order processing or result in order cancellation.

Fraud Prevention

To protect our customers and prevent fraudulent transactions, Wholesale Pallet Store reserves the right to verify payment information before processing an order.

Additional verification may include:

• Identity verification

• Address verification

• Payment verification

• Contact confirmation

Orders suspected of fraud or unauthorized activity may be delayed, canceled, or refused.

Declined Payments

If your payment is declined, your order will not be processed.

Please contact your bank or payment provider if you experience payment issues before placing another order.

Wholesale Pallet Store is not responsible for fees charged by your financial institution due to declined transactions.

Bank Transfers

For approved bank transfer or wire transfer payments, payment instructions will be provided after your order is placed.

Orders paid by bank transfer will not be processed until the funds have cleared.

Customers are responsible for any bank or wire transfer fees charged by their financial institution.

Order Cancellations

Orders may only be canceled before they enter warehouse processing.

Once an order has been processed, prepared for shipment, or shipped, it cannot be canceled.

Approved cancellations may be subject to payment processing fees or other non-recoverable costs.

Please refer to our Return & Refund Policy for complete cancellation information.

Refund Processing

Approved refunds will be issued to the original payment method whenever possible.

Refund processing generally takes 5–10 business days after approval, although additional processing time may be required by your financial institution.

Shipping charges and payment processing fees may not be refundable unless required by law or due to our error.

Chargebacks

If you experience an issue with your order, please contact our customer support team before initiating a chargeback or payment dispute.

We are committed to resolving billing concerns quickly and fairly.

Fraudulent or unauthorized chargebacks may be disputed using order records, payment confirmations, shipment tracking, and delivery documentation.

Secure Payments

Wholesale Pallet Store uses secure payment processing technology to help protect your personal and financial information during checkout.

We do not store complete payment card information on our servers.

Contact Information

If you have any questions regarding billing or payments, please contact us.

Wholesale Pallet Store

Customer Support Email: sales@wholesalepalletstore.com

Phone: +1 (512) 798-1186

Warehouse Address: 2502 Highway 304 Smithville, TX 78957

United States

Business Hours: Monday – Friday: 9:00 AM – 7:00 PM 

Saturday: 10:00 AM – 2:00 PM 

Sunday: Closed

Thank you for choosing Wholesale Pallet Store. We appreciate your business and are committed to providing a secure, transparent, and reliable purchasing experience for every customer.